Product Owner - Voice

The Opportunity 

• China PE CTI team is responsible for China local development and operation of Connected Car, Telematics, Infotainment onboard and offboard service and product for all crossline car programs. 

• Supporting Local Development (China for China) in features, systems, and components – including a specific Android Module Project 

Automotive industry is experiencing a fundamental industry evolution from ICE propulsion system to fully electrification, this evolution drives the changes not only on powertrain techniques, but also on what a vehicle means to the customer.  

Voice is replacing touch as the primary interaction within vehicle cockpit, and becoming the infrastructure to enable efficient interaction.  

Beyond that, Voice becoming the key method to build up emotional binding between user and vehicle. 

So a voice Product owner role is required to enhance the voice experience in JLR vehicle by conducting a series of workstreams like: build up feature roadmaps, voice supplier sourcing, solution development and drive for implementation with suppliers and internal development team. 

Key Responsibilities 

• Role as the product owner of China voice recognition/interaction service (not limited) in JLRC EE team.  

• Conduct in depth benchmarking activities to cockpit voice system to understand competitor product performance, mainstream technical solution and players in market. 

• Using scenario driven approach to identify/review voice control user cases and set up appropriate system performance index and drive for implementation.  

• Develop acceptance criteria of each of voice sub feature, include core voice capabilities and control domain and conduct the evaluation during sourcing stage and feature sign off during delivery phase.  

• Based on JLR customer profile, cabin capacities and connected services, build up unique yet competitive JLR be-spoke voices skills or dialog management system. 

• Take the ownership of user experience to ensure a smooth and responsive voice user experience with good level of domain coverage.  

• Responsible for overall in-cabin voice user experience, proactively work with stakeholders and drive the implementation of voice use case  

• Stakeholder includes: voice services provider, global voice product owner, local HMI team, global and China cabin architecture team, local marketing and product strategy team etc...   

• Provide feature iteration backlogs and drive for implementation after SOP. 

Knowledge, Skills and Experience 

• Bachelor’s degree in Product Design, SW, or related field 

• 4+ working experience as voice product owner or product manager with proven production product, cabin voice PO experience is preferred;    

• Good understanding of full tech stacks and data flow of ECNR, ASR, NLU and TTS;  

• Good understanding of voice product trends, providing insight of product and technical roadmap in China market 

• Clear and logical elaboration of product solution, issue, risks and having efficient communication with stakeholders; 

• Project experience on solution development, performance design and measurement to the performance.   

• Tech savvy in voice area, always still close to innovative user case, product and technology;  

• Have a driving license, and passionate about cabin services.