Scrum Master

The Opportunity  

We are Jaguar Land Rover, and we’re in Shanghai. We believe that all our customers deserve a great connected digital experience, and you have a chance to be a part of realising that vision. We’re on a journey to transform the digital future of our great brands, designing and building innovative systems and products for one of the world’s leading luxury automotive brands in new and exciting ways. 

We are building out a digital platform which is central to Jaguar Land Rover’s digital strategy.  The right candidate will have a central role to the development of this digital platform within the vehicle cockpit domain, how it grows and iterates over time, and how the teams that deliver it do to. Unsure of exactly what this means? Check out the award winning iconic Land Rover Defender, and look at the digital capabilities this vehicle has. The Cockpit team in China are gaining greater responsibility to deliver tailored and bespoke features and experiences to the most discerning of Chinese Customers. 

We’re looking for an experienced Srum Master to facilitate and lead our China Cockpit ecosystem delivery in JLR. You'll support the team in solving difficult problems, uncovering challenges, managing relationships, and ensuring our deliveries drive and exceed our standards e2e. 

This role is a unique opportunity to help define, support and grow a digital capability within cockpit at Jaguar Land Rover. You’ll be working closely with our multi-disciplined teams with opportunities to learn and enhance your career. You’ll have opportunities to contribute to the strategic direction of the products we deliver, as well as inspiring and influencing the wider organisation as we transform how Jaguar Land Rover builds and operates digital vehicles, together. 

What we value  

• Cross-functional, customer focussed approach  

• Dedication to Delivery, Engineering, UX/UI and Quality principles and practices  

• Teamwork, collaboration and effective communication  

• Self-improvement, team growth, resilience and positive spirit  

Key Performance Indicators 

• Clearly understanding and expressing project target, milestones, status, risks and issues 

• Ensuring the Development Team meet QBR goal and sprint goal 

• Identifying and removing roadblocks probably and on time 

• Report and escalating clearly and on time 

• Optimize team delivery process and improve team velocity continually 

• Follows the fundamentals of the Agile framework and facilitate team to ensure that projects are a success 

• Ensure nothing is overlooked in the workflow 

Key Accountabilities and Responsibilities  

• Delivery of products using appropriate agile methodologies, learning & iterating frequently  

• Ensuring the teams have everything they need to succeed in delivering work and their processes are optimal  

• End to end involvement, supporting, facilitating and driving the right process, behaviours and outcomes at each stage of the Product lifecycle  

• Helping our Product teams and their stakeholders build, maintain and prioritise product roadmaps and backlogs, ensuring they are deliverable at the right time  

• Play a key role in team culture and spirit  

• Doing the ‘Day to day; well, including facilitation of scrum teams for greater creativity and improved efficiency, managing the scrum process and the coordination of multiple scrum teams  

• Metrics and Agile ‘reporting’ and lean governance alongside key project stakeholders 

• Roll up your sleeves and help your developer team work through the product backlog if necessary.   

• Be organized and engaged in the workflow to ensure nothing is overlooked 

Key Interactions  

• Customers and end users  

• Cross functional stakeholders  

• Cross functional teams  

Knowledge, Skills and Experience  

We’re keen to talk to people with the following skills and experience:  

• Experience in managing agile delivery through multi-disciplinary teams in a CE/CI/CD environment  

• Agile/Lean advocate with experience of the full lifecycle, from UX and high-quality user stories to driving a satisfactory MVP and beyond  

• Experience working with and supporting the major roles and functions of Product Development teams, including Product Managers, Product Owners and Analysts  

• Working with Stakeholders at all levels  

• Can explain and apply the fundamentals of Agile, DevOps, iterative software development and incremental delivery to both the new and the experienced  

• Successfully applied Agile/XP/Scrum practices and introduced Agile techniques - you may have coached teams to apply these techniques effectively, even at scale  

• An adaptable and pragmatic approach and a curious mind, continually asking ‘why’  

• An appreciation of what ‘better’ looks like, and the will to make improvements happen  

• Building and sustaining team culture and spirit  

• Excellent verbal and written communication skills  

The following skills and experience are a bonus:  

• Working knowledge of other Agile/Lean methodologies such as Kanban and SAFe / Agile at scale  

• Scrum certifications  

• Knowledge / experience of JIRA and Confluence  

Personal Profile  

Any of the following will make you stand out as potentially a great fit for our team:  

• Genuine advocate for modern, high-quality delivery practices  

• Customer focussed, driven to deliver experiences our users will love and keen to collaborate with different stakeholders from across the business  

• An individual who is resilient, energetic and enthusiastic, able to deliver results in a complex environment, whilst responding constructively to challenging new ideas and inputs  

• Comfortable challenging existing thinking in a positive way, whilst building credibility and trust through experience and personal style, bringing diverse new ways of thinking and perspectives to the team  

• We particularly welcome female and nonbinary applicants and those from an ethnic minority, as you are currently under-represented within Jaguar Land Rover at this level  

The qualities which will help you thrive in this role:  

• Servant Leader – garner respect from your team and be willing to get your hands dirty to get the job done  

• Communicative and social – at all levels  

• Facilitative – lead and demonstrate value-add principles  

• Assertive – ensure Agile/Scrum concepts and principles are adhered to, be a voice of reason and authority, make the tough calls when required  

• Situationally Aware – the first to notice differences and issues as they arise and handle/elevate appropriately  

• Enthusiastic and motivated  

• Continual improvement – growing your craft, learning new tools and techniques to manage yourself and a team  

• Conflict resolution – facilitate discussion and facilitate alternatives or different approaches  

• Attitude of empowerment – lead a team to self-organisation  

• Attitude of transparency – bring disclosure and transparency to the business about development and grow trust.